Conference Day One

8:00 AM - 8:50 AM Registration and Coffee

8:50 AM - 9:00 AM Big Data IQ Welcoming

Florian Krueger, COO & Partner, Fintricity

Florian Krueger

COO & Partner
Fintricity

9:00 AM - 9:20 AM Interactive Ice Breaker

To boost networking and interactivity, the conference will begin with an opportunity for everybody to get to know one another, uncover funny facts and explore current operational challenges.

9:20 AM - 10:00 AM Maximise Revenue Through Big Data: The Do's and Don'ts for Becoming a Data-Driven Organisation

Francois Bourquin, Chief Digital Officer, Orange
  • An overview of the evolution of AI and Big Data
  • Is data exploitation a concern or a means with AI
  • What are the dangers of relying on RPA, AI and Deep Learning
  • What are the consequences of no governance over the AI landscape?

Francois Bourquin

Chief Digital Officer
Orange

10:00 AM - 10:30 AM Data Stewardship and Competitive Advantage

Steve Christian, Senior Vice President, Marketing, Verimatrix
  • Balancing reward and risk
  • Moving beyond a narrow view of data security
  • The power of ethical approaches to data management
  • Developing best practices in data stewardship

Steve Christian

Senior Vice President, Marketing
Verimatrix

10:30 AM - 11:00 AM Morning Coffee and Networking Break

  • Exploring how private data can help achieve the UN’s Sustainable Development strategy
  • Reviewing real-world pilots and the role telco big data played in them
  • In-depth analysis of three natural disasters, demonstrating the use of telco data to support humanitarian agencies with early-alerts, critical response and recovery monitoring
  • Overcoming several key challenges before BD4SG can scale

Richard Benjamins

Group Director of Business Intelligence & Big Data
Telefonica

11:30 AM - 12:00 PM Session Reserved for GFI

Damien Tassel, Director of Business Development; Big Data, GFI


Damien Tassel

Director of Business Development; Big Data
GFI
  • What do we want to achieve from our use of customer mobile data?
  • How do we shift from asking what big data can do for us, to what it can do for our customers?
  • What types of information will help our customers reduce their costs or risks?
  • What type of information is currently widely dispersed, but would benefit the customer if brought together?

Florian Krueger

COO & Partner
Fintricity

Francois Bourquin

Chief Digital Officer
Orange

Oliver Hansard

VP Data Services
Liberty Global

Steve Christian

Senior Vice President, Marketing
Verimatrix

Damien Tassel

Director of Business Development; Big Data
GFI

12:45 PM - 2:00 PM Lunch Break

2:00 PM - 2:40 PM Turning customer churn into a profitable experience

Mike Burkes, VP Enterprise Information Management, Ultra Mobile Sarunas Chomentauskas, CEO, Exacaster
  • Exploring how Exacaster and Ultra Mobile partnered to apply the power of data science to identify when and why a customer is at danger of churning
  • Understanding how to leverage this information for profit
  • Harnessing machine-learning algorithms for customer churn prediction, up-sell targeting, product recommendations, segmentation and real time dynamic pricing

Mike Burkes

VP Enterprise Information Management
Ultra Mobile

Sarunas Chomentauskas

CEO
Exacaster

2:40 PM - 3:10 PM Integrating Multiple Data Sources to Drive Data Monetisation

Vit Soupal, Head of Big Data Strategic Initiative EU, Deutsche Telekom
  • Overcoming data-source challenges to enable data monetisation
  • Optimising data quality and accessibility to allow use by multi-national organisations
  • Examining the Trust Centre case study, and its role in addressing privacy and regulatory issues

Vit Soupal

Head of Big Data Strategic Initiative EU
Deutsche Telekom

3:10 PM - 3:40 PM Afternoon Tea and Networking Break

3:40 PM - 5:00 PM Interactive Workshop: Defining best practices to maximize business value from data analytics

Paul Morrissey , Head of Big Data Analytics Group, TM Forum
In today’s digital world, customers are more informed and empowered than ever. Truly engaging with customers and understanding their feelings, requirements and attitudes can make or break a business.

  • Exploring an analytics-driven approach to help you deliver the right experience every time
  • Reviewing global Telco big data analytics status and present state maturity
  • Utilising Problem Derived Innovation Analytics (PDIA) Methodology

Paul Morrissey

Head of Big Data Analytics Group
TM Forum

5:00 PM - 5:10 PM Chairmans Closing Remarks and End of Conference Day One

Florian Krueger, COO & Partner, Fintricity

Florian Krueger

COO & Partner
Fintricity

5:15 PM - 7:00 PM Networking Drinks Reception

Please join us for some well-earned drinks, and take the opportunity to network with all attendees in an informal setting.