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In this eBook, telecoms operators from across the globe tell us how they are taking new approaches to data and insight to reduce churn, improve segmentation analysis and radically improve the customer experience across all touch points. Read on to hear from Telefonica, Orange and Digiturk…

EU-based businesses find themselves faced with the prospect of new consumer data privacy laws in the form of the General Data Protection Regulation (GDPR). From hiring a Data Protection Officer to knowing how to avoid costly data leakage, we look at the reasons for why telecoms operators cannot afford to delay their planning...

Among the key discussions that are set to take place at this year’s conference will be the opportunities emerging in the space of mobile location data and the rise of Smart Cities. When it comes to big data, these fields represent some of the most intensive channels for collection. But of course, with more opportunity comes more complex challenges....

Various sources of information are providing companies access to unprecedented amounts of data, whether they come from management systems, customer data, customer feedback, market data, or social media. While Big Data offers the promise of unprecedented insight into business operations and customers it also poses a number of new challenges.

This special report, featuring original research data and interviews with leading practitioners and experts in the field,  looks at the ways that companies are tackling the challenges and opportunities for companies to effectively convert, use and maximize the value of data collected into real business value.

The journey towards an effective big data programme will be one of the key lines of discussion at this year's conference.

The General Data Protection Regulation (GDPR) was adopted on 27th April 2016 and enters into application on 25th May 2018. It was designed to strengthen protection of personal data for all EU citizens, and affects companies of all sizes, in all regions, and across all industries. 

Some alarming numbers emerged with respect to just how (under) prepared companies were for the most significant data-centric legislation to date. The are arrayed in the following infographic and make for somber reading. Telecoms companies be warned: you are not immune from the contagion…

Download your complimentary copy of the just released interview, with Richard Benjamins, Group Director of Business Intelligence & Big Data at Telefónica; 'The Fourth Way: Big Data For Social Good'. Discover the strategies and technologies that are empowering telecoms operators to turn their data into cash, and explore the emergence of a “fourth way” in which big data can be used for societal improvement. >>